Frequently Asked Questions
Our business hours are Monday to Friday, from 9 AM to 6 PM EST. We are closed on weekends and major holidays. During business hours, our customer service team is available to assist you with any inquiries or support you may need.
Our headquarters are based in France, where we blend timeless European design with modern elegance. We proudly ship worldwide, bringing Sezelini to customers across the world.
Yes, we offer worldwide shipping on all orders. Sezelini brings elegance straight to your doorstep with secure and reliable delivery.
Orders are typically processed within 1–2 business days. Delivery times vary by location, but international orders usually arrive within 7–14 business days. You'll receive a tracking link once your order is shipped.
Sezelini is celebrated globally for blending timeless craftsmanship with modern elegance offering jewelry that feels personal, empowering, and effortlessly stylish. Customers love us for our attention to detail, premium quality materials, and designs that speak to both tradition and trend. Whether it's a gift, a statement, or a daily essentials.
You can reach us by selecting the “Contact Us” option on our website or by emailing us at sezelini@gmail.com. Our support team is here to help and will respond within 24 hours to ensure you have the best experience with our products.
Yes, Sezelini pieces are crafted using high-quality materials such as 18-carat gold plating, sterling silver plating, premium-grade stainless steel, refined copper, and durable brass and sometimes finished with luxury touches like zircon stones and pearls. We use advanced techniques like vacuum and ion plating to ensure a brilliant, long-lasting finish. While we do not currently offer solid gold or silver, each piece is designed to deliver exceptional quality and elegance at an accessible price.
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